Shipping Policy

Orders placed through TranceVibz Store are fulfilled by third-party suppliers and shipping partners.

  1. Processing Time
    Orders are typically processed after payment has been successfully received and verified.
  2. Delivery Time
    Estimated delivery times may vary depending on product type, destination country, customs procedures, courier performance, and supplier availability.
  3. Shipping Delays
    We are not responsible for delays caused by customs, courier disruptions, weather events, public holidays, force majeure events, or third-party logistics interruptions.
  4. Tracking
    Where tracking is available, tracking details will be provided once the order has been dispatched and synced through our fulfillment process.
  5. Shipping Address Accuracy
    Customers are responsible for ensuring that shipping details entered at checkout are correct and complete. We are not responsible for delivery problems caused by incorrect customer-provided address information.
  6. Split Shipments
    Some orders may be shipped in separate packages depending on supplier or warehouse availability.
  7. Lost or Delayed Parcels
    If your parcel appears significantly delayed, please contact support so we can review the tracking information with the relevant fulfillment or logistics partner.

Contact:
hello@trancevibz.com

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