This Privacy Policy explains how TranceVibz Store collects, uses, stores, and shares personal information when you visit our website or place an order.
- Information We Collect
We may collect:
- your name,
- billing address,
- shipping address,
- email address,
- phone number,
- order details,
- payment-related transaction details,
- IP address,
- browser/device information,
- and website usage data through cookies and analytics tools.
- Why We Collect Information
We collect and use personal information to:
- process and fulfill orders,
- communicate about your order,
- provide customer support,
- detect fraud and protect the website,
- comply with legal and payment-provider requirements,
- improve website functionality and customer experience.
- Payments
Payments are processed through third-party payment providers such as PayPal. We do not store your full card details on our website. - Order Fulfillment and Shipping
To fulfill your order, your relevant shipping and order information may be shared with suppliers, fulfillment partners, shipping providers, and related service providers. - Customer Service and Claims
If you submit a warranty, defect, or delivery-related claim, we may use the information and photos you provide to investigate and resolve the issue with the relevant supplier, manufacturer, or logistics provider. - Cookies and Similar Technologies
We may use cookies, session tools, analytics tools, and security tools to operate the website, maintain sessions, improve performance, and help prevent abuse or fraud. - Legal Basis and Data Minimization
We aim to collect and process personal information only where reasonably necessary for order processing, support, site security, legal compliance, and store operations. - Data Retention
We retain personal information for as long as reasonably necessary for order processing, recordkeeping, fraud prevention, legal obligations, dispute handling, and support purposes. - Data Sharing
We may share personal information with:
- payment processors,
- hosting providers,
- email service providers,
- website plugins and extensions,
- fulfillment partners,
- shipping providers,
- analytics/security providers,
- or legal/regulatory authorities where required.
- International Processing
Some service providers or suppliers may process data in countries outside your home country. By using this website and placing orders, you understand that cross-border processing may occur where necessary for website operations and fulfillment. - Your Rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information, or object to certain processing where permitted. - Security
We use reasonable technical and organizational measures to protect personal information, but no method of electronic storage or transmission is completely secure. - Policy Updates
We may update this Privacy Policy from time to time by publishing a revised version on this website. - Contact
If you have privacy-related questions, contact:
Email: hello@trancevibz.com